Privacy policy

This policy explains how Daystar Ministries of Fort Lauderdale, Inc., a 501(c)(3) nonprofit organization, handles personal information through FreedomGRC. It covers our websites, annual convention sites, mobile app, registration and giving pages, forms, newsletters, and on-site event systems.

Who is responsible for your information

Daystar Ministries of Fort Lauderdale, Inc. operates FreedomGRC and is responsible for the information described in this policy. References to “FreedomGRC,” “we,” “our,” and “us” mean Daystar Ministries of Fort Lauderdale, Inc.

Information we collect

We collect information you provide, information created when you use our services, and limited technical information from your device.

Contact, account, and profile information

This information can include your name, email address, phone number, sign-in provider, profile photo, biography, ministry or church, role, and profile visibility choices. Firebase handles account credentials. When you choose Google or Apple sign-in, that provider sends us account information.

Registration, ticket, and giving information

We collect attendee names, ticket selections, order details, contact information, attendance status, event check-ins, seating or meal choices, and transaction records. Payment processors collect card and bank details directly. We receive payment status, amount, transaction identifiers, and related contact information, but we do not store full payment-card numbers.

Forms, applications, and communications

We collect the information you submit through volunteer, vendor, speaker, contact, and newsletter forms. This can include contact details, church or business information, availability, areas of interest, websites, and message content. Newsletter records include subscription status and consent details.

App and community activity

The app can store your agenda, session notes, check-ins, assignments, connections, engagement activity, notification preferences, comments, prayer requests, and other content you choose to post. Other participants can see information you make visible through the directory or community features.

Kids Club and youth information

Parents, guardians, and authorized staff can provide a child’s name, age, guardian contacts, emergency contacts, authorized pickup adults, people who may not pick up the child, allergies, medications, medical or dietary needs, bathroom needs, photo-consent choice, check-in and checkout details, and incident information. We treat these records as sensitive and restrict access to staff and volunteers who need them for care, safety, or incident response.

Photos, video, and event participation

FreedomGRC events can include photography, audio recording, and video recording. Event-specific notices and releases explain how we may use that media. A parent or guardian makes the photo-consent choice collected during Kids Club enrollment.

Device, log, and analytics information

Our systems can receive your Internet Protocol address, browser, device type, operating system, referring page, requested page, date and time, app version, diagnostic data, and security events. We use Vercel Web Analytics and Speed Insights to understand page use and performance without targeted advertising cookies. Your browser also sends technical request information to Google when it loads Google Fonts.

How we use information

We use personal information to operate the ministry, convention, websites, and app. Specific uses include:

• Creating and protecting accounts
• Processing registrations, tickets, purchases, gifts, transfers, and refunds
• Confirming admission and recording event or session check-ins
• Operating Kids Club and youth programs safely
• Providing schedules, community features, support, and notifications
• Responding to applications, volunteer offers, speaker requests, and questions
• Sending transactional messages and newsletters you requested
• Maintaining financial, consent, safety, and incident records
• Preventing fraud, abuse, security incidents, and violations of our terms
• Understanding site and app performance
• Meeting legal, tax, accounting, and regulatory obligations

Payments and donations

Stripe and other payment or ticketing providers process payment credentials under their own privacy policies. We retain the transaction records needed to issue tickets, document gifts, manage refunds or disputes, and meet accounting obligations. A Florida Consumer’s Certificate of Exemption concerns the organization’s sales and use tax treatment; it is not a promise that every payment to FreedomGRC is a charitable contribution.

When we share information

We do not sell or rent personal information. We do not use personal information for cross-site targeted advertising.

We share information only when the purpose requires it:

• Service providers: Google Firebase supports authentication, databases, storage, and cloud functions. Vercel hosts and measures the websites. Stripe processes payments. Wix supports ticketing and event registration. Postmark delivers email. Google and Apple support optional account sign-in.
• Authorized event teams: Staff, contractors, and trained volunteers receive the information needed for registration, support, assignments, child care, safety, and incident response.
• Other participants: Directory details, profile information, posts, comments, prayer requests, and connections are visible according to the feature and the choices you make.
• Legal and safety needs: We may disclose information to comply with law, protect a child or another person, investigate fraud or abuse, enforce our terms, or respond to a valid legal request.
• Organizational changes: Information may transfer as part of a merger, reorganization, or transfer of ministry operations, subject to this policy and applicable law.

How long we keep information

We keep information only while it serves the purpose described in this policy or while a legal, financial, safety, or dispute-resolution need requires it. The period depends on the record:

• Account and app information remains while the account is active; account deletion removes the authentication account and the user-owned records covered by the in-app deletion process
• Newsletter information remains until you unsubscribe; we retain a suppression record so the address stays unsubscribed
• Registration, payment, donation, tax, and accounting records remain for the period required by law and the organization’s recordkeeping obligations
• Kids Club, safety, consent, and incident records remain while needed to protect participants, address an incident, or meet legal obligations
• Security logs and audit records remain while needed to detect abuse, document administrative actions, and protect the services

Deleting an account does not delete registration, transaction, attendance, safety, audit, or third-party records that remain necessary for the purposes above. It also does not delete ticket or transaction records held by Wix, Stripe, or another provider. We may retain records that law requires, records needed to resolve a dispute, and deidentified information that no longer identifies you.

Children and young people

Kids Club serves ages 1 through 6, and NextGen serves ages 7 through 17. A parent or guardian must complete registration, consent, and care information for a minor. Our app is not intended for children under 13 to create or manage an account independently.

If you believe a child under 13 submitted personal information without a parent or guardian’s involvement, contact us. We will review the account and remove or correct the information as appropriate.

How we protect information

We use access controls, role-based permissions, encryption in transit, authentication, logging, and vendor security controls to protect information. No online service can guarantee complete security. Contact us promptly if you believe an account or record has been accessed without authorization.

Your choices and requests

You can control or request changes to your information in several ways:

• Update app profile information and visibility settings from your account
• Use the unsubscribe link in a newsletter or ask us to stop marketing email
• Delete your app account from the app
• Ask for access to, correction of, or deletion of personal information associated with you
• Choose whether a child may be photographed through the Kids Club consent process

We may verify your identity before completing a request. We may deny or limit a request when the law permits us to retain the record, when deletion would affect another person’s rights, or when we cannot verify that the request came from the person concerned or their authorized guardian.

Cookies and browser privacy signals

Our primary websites do not use advertising cookies or targeted-advertising trackers. Because we do not track visitors across unrelated websites for advertising, browser “Do Not Track” signals do not change how our sites operate. Third-party registration, giving, embedded content, and sign-in services can use their own cookies and privacy controls.

Processing in the United States

FreedomGRC operates in the United States. If you access the services from another country, your information may be processed and stored in the United States under United States law.

Other websites and services

Our services link to websites and tools operated by other organizations. Their privacy policies govern information you provide directly to them. Review those policies before submitting personal information.

Changes to this policy

We may revise this policy when our services, practices, or legal obligations change. We will post the updated policy at this address and change the “Last updated” date. We will provide an additional notice when a change materially affects how we use information already collected.

Contact us

Email privacy questions and requests to daystar@freedomgrc.com.